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Frequently asked questions
Everything you might want to know before booking.
Do I need a consultation before any treatment?+
Yes — every patient starts with a 30-minute dermatologist consult so we recommend only what genuinely works for you.
Are the treatments safe for Indian/brown skin?+
All our devices and protocols are calibrated for Fitzpatrick III–V skin tones with multi-wavelength platforms.
What is your cancellation policy?+
Reschedule free up to 12 hours before your appointment via WhatsApp or phone.
Do you offer EMIs or memberships?+
Yes — we have 3, 6 and 9-month interest-free EMIs and an annual Lumière Membership with priority slots.
Where are you located?+
Our flagship clinic is in South Delhi with a satellite clinic in Gurugram.
Do you treat male patients?+
Absolutely — about 35% of our clientele is men, especially for hair restoration, acne and grooming.